To truly address the demands of Stellar Events, Otpack recognized the importance of an in-depth exploration into their specific requirements. We initiated a series of discussions with Jason Thompson and his team, going beyond mere surface-level interactions. These conversations shed light on the wide range of events managed by Stellar Events, from personal celebrations to vast corporate seminars.
This investigation unveiled that the diversity in event scale and audience led to varying demands in terms of paper bag sizes, quantities, and designs. A small intimate gathering, for instance, might need limited but premium, uniquely-sized bags, while a large corporate event would require bulk quantities with universal appeal.
The investigation underscored that offering a one-size-fits-all solution would not suffice; Stellar Events needed customization at its core, with minimal costs attached. Armed with these insights, Otpack was better positioned to craft a bespoke solution that resonated with the dynamic needs of Stellar Events.